That's literally all they will do. Until you sue them.
Every time I've been on chat with this company their representatives have been very short. Considering I work customer service I have a level of experience I expect in return. The couple of times I've called they are short as well and seem to not know the processes. We pay on time every month and fulfilled our agreement so I'm not saying this as a bitter customer just wanted to offer advised that if they would like to keep good customers, get better customer service. Can't say that I would use them again.
I'll never deal with this company again.
This is BY FAR the WORST experience I have EVER had with a Furniture FINANCE company... If you have a PIECE of a brain DO NOT DEAL with this company. They ABSOLUTELY REFUSE to work with their consumers. You will waste your time, Your money and your precious life DEALING WITH OKINUS!!! Run and I mean RUN. Do YOURSELF a favor, SAVE YOUR money and PAY CASH!!! Take my WORD for it!!! My 90 days were up and I had recently switched jobs. I BEGGED them to let me pay off the remaining balance at the 90day point and the balance PLUS any fees, penalties or prorated fees to complete my contract the NEXT WEEK... Yes, the following week from the completion of my 90 days date. Not 2weeks and not even the end of the month. THE NEXT WEEK.
They wouldn't allow me to adjust my payments from the start..(to avoid missing the 90 day same-as-cash). They allow payment date changes for about 40$. I've never missed a payment.
Goto the BBB Site to see how to best deal with Okinus. Because they will ONLY: Give balance,Give "Early pay off" price, Give a bill date change for 40$.
I have used this company for many years. I have had nothing but positive experiences. The key (as someone else mentioned in a review) is to Pay your account off before the 90 day deadline. If you do not, then you are going to pay Double. Only use their service for the 90 day window if you want to get a fair price.
1200$ bed turned into 3800$ bed, missed the 90 days. Same as others.
I used this company in 2015. I purchased a nice furniture set. I did not go with 90 days same as cash option. I putdown 120 dollars paid off my furniture within 12 months. Whenever I called customer service for anything,they were always nice and willing to help in anyway possible. I would use this company again and would also recommend this company to my family and friends.
Okinus is a US Finance company based in Pelham, Georgia. Okinus is located at 157 W Railroad St S, Pelham, GA 31779, USA.
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